• SERVICE AREA
  • Supporting Healthcare Providers
    Across the USA

●  PRIVACY POLICY

Your information
deserves care.

This Privacy Policy explains how My Doctor Billing collects, uses, protects, and manages information when you visit our website or contact our team.
●  YOUR PRIVACY

Clear. Respectful. Secure.

We use reasonable safeguards to protect the information you share with us and only collect what is needed for our website and services.

●  YOUR PRIVACY MATTERS

How we handle your information

Please review the details below to understand how information submitted through mydoctorbilling.com may be collected, used, and protected.

1. Information We Collect

We may collect information you choose to provide, including your name, email address, phone number, practice name, job title, and the contents of messages you send through our website.

We may also collect basic website usage information, including browser type, device type, IP address, pages viewed, time spent on the website, and the website that referred you to us.

2. How We Use Your Information

We use information to respond to questions, provide details about our medical billing and revenue cycle management services, schedule consultations, improve website performance, maintain website security, and meet legal or contractual responsibilities.

We use personal information only when there is a valid business reason to do so.

3. Information You Should Not Submit Through Website Forms

Please do not submit patient medical records, insurance card details, Social Security numbers, clinical notes, diagnosis information, or other sensitive patient information through public website forms.

Our forms are intended for general business inquiries and service requests. When client services require protected health information, we provide appropriate secure channels as part of the service process.

4. Healthcare Information and Client Services

My Doctor Billing provides medical billing and revenue cycle management support to healthcare providers. Information handled under a client service relationship is governed by the applicable service agreement, business associate agreement where required, and relevant legal requirements.

This website Privacy Policy applies to information collected through mydoctorbilling.com and does not replace a healthcare provider’s Notice of Privacy Practices.

5. Cookies and Website Tools

Our website may use cookies and similar tools to support website functions, understand visitor activity, and improve your experience. Cookies are small files stored on your device that may remember preferences, measure website traffic, or identify technical issues.

You can manage cookies through your browser settings. Disabling cookies may affect some website functions.

6. How We Share Information

We do not sell personal information. We may share information with trusted service providers that help us host the website, manage communications, support security, or perform business operations on our behalf.

We may also disclose information when required by law or when necessary to protect our rights, safety, clients, or the public.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect information. No website, system, or internet transmission can be guaranteed completely secure, but we work to protect the information entrusted to us.

8. Data Retention

We retain information only for as long as reasonably needed to respond to inquiries, provide services, maintain records, meet legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you submitted through our website. You may also ask us to stop sending promotional communications.

Depending on your location, you may have additional rights under applicable privacy laws. We will review and respond to valid requests as required by law.

10. Third Party Links

Our website may link to third party websites, social media platforms, or external services. My Doctor Billing is not responsible for the content, privacy practices, or security of those external websites. Please review their policies before sharing information.

11. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, business practices, or legal requirements. When we make changes, we will update the Effective Date shown at the top of this page.

●  QUESTIONS ABOUT PRIVACY

We are here
to help.

For questions about this Privacy Policy or the way My Doctor Billing handles information, please contact our team.

Contact My Doctor Billing